Frequently asked questions
What should I do if I'm not feeling well?
We strongly recommend cancelling the reservation/project as early as possible if you are sick. and recovery is unlikely. Your health and the health of team members are priorities. Please visit our cancellation policy for more information.
What should I do if my plans change?
What should I do if I don't feel safe to participate?
What should I do if author canceled the project?
What should I do if a professional did not show up to the started project?
What should I do if an author/participant marked me as missing from the project when it's their fault?
What should I do if a talent or project author is running late?
Does the service guarantee the quality of results?
Does the service guarantee participation of all participants?
When do I need to pay as a project author/client?
When will I be paid as a professional?
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